Benefits of Timeshare

Using Resources On The Hilton Grand Vacations Member Portal

All the support you need to maximize your membership

Kassi P.
A laptop and blue headphones sit on a table on a balcony with a beautiful mountain view

It’s hard to believe that we’ve been part of the Hilton Grand Vacations family for almost a year and a half. One of the biggest takeaways so far is how HGV supports its Members through the tools and resources they provide.

Club Member Education Webinars

Did you know that Hilton Grand Vacations provides Club Member Education Webinars? From topics such as Club Essentials to Elite membership, there’s something for everyone. 

For us, the Club Essentials webinar was the perfect session. It broke down the four main categories of our membership: Travel, Extend, Protect and Share.

The view of a cruise ship exploring the coast of Glacier Bay National Park, Alaska   

I thought we knew a lot about our membership, but we learned so much more during this session. It covered everything from the Membership Dashboard and Points stretching to the types of HGV ClubPoints and HGV travel services.

One key takeaway during the webinar was about the Membership Dashboard, which we use frequently. It’s a great tool that provides a snapshot of your membership details. You can see your ClubPoints overview, view information about maintenance fees, get quick access to RCI® Exchange and more. Personally, this has been one of the best resources in the program.                  

My favorite part of the webinar was learning more about the specialty travel experiences you can book as an HGV Member. There are thousands of options to choose from and they range from adventure travel to cruises to guided journeys. And you can book it all using current, borrowed, saved and Bonus Points.         

You can learn so much during these sessions. Hilton Grand Vacations also posts the webinar recordings to their website so you can reference them later — or you can download the webinar handbook to save the information.

Club Navigator

Another favorite resource of mine is Club Navigator. Like the webinars, this section of the HGV website highlights additional education opportunities about the four main categories. The tools range from 10-minute mini-courses to infographics and more. For me, this has been a go-to resource as it provides great information that doesn’t take long to review. That’s a huge benefit for us as first-time Members!

As you continue to maximize your membership, read “How To Create Your Ultimate Travel Bucket List” and start planning your next adventure.

Hilton Grand Vacations Owner, Kassi P.

Kassi P.

Kassi is a three-time Explorer and Owner since 2018, when she and her husband, then in their late 20's, decided vacation ownership was the next step in building a life filled with travel. As Orlando locals, they enjoy staycations and exploring The City Beautiful, but have never actually stayed at their home resort, Hilton Grand Vacations at Tuscany Village.  

When she's not using her ClubPoints in Florida, this urban traveler has a love of international travel and a sweet spot for her second home — New York City, which is where she got engaged while staying at West 57th Street by Hilton Club. When asked about her long run in the Explorer program, Kassi says, "It's my goal to inspire someone to create new memories, get out and travel and make the most out of vacation ownership."


Popular Articles