As part of the Hilton portfolio of brands, we’re proud to infuse Hilton hospitality in all we do. For many Owners, our Hilton legacy is one of the top benefits of Hilton Grand Vacations timeshare. We’re committed to making every trip unforgettable, complete with the consistent, high-quality service synonymous with the Hilton name — and then some. 

But don’t take our word for it. 

Here are 13 Hilton Grand Vacations Owner reviews that give you a peek inside vacation ownership backed by world-class service. 

   

"On a long weekend getaway to Las Palmeras, a Hilton Grand Vacations Club, in Orlando, we arrived to find Valentine’s Day welcome treats in our unit. Of course, the chocolate-covered strawberries in the refrigerator were a treat, but the hand-signed welcome card was an equally pleasant surprise.

I know that teams at some resorts do this for many guests, but the fact that they took the time was very meaningful to me."

"Our home resort in Hawaii is still our favorite. Staying in Oahu gives us a chance to visit the other islands. And we love that we have access to the amenities and activities at the Hilton Hawaiian Village®. We can easily get from place to place in and around Waikiki using the trolley, so we never have to rent a car. The concierge can arrange tours for us if we need them, too."

 

"The hospitality we received was truly GRAND. From the moment we arrived, we were recognized as owners and received world-class service."

"The Club Counselors are incredibly helpful. If you have questions about anything, they are a great resource. They’re very knowledgeable, and they’ll find it for you if they don’t know the answer right away."

     

"One of the things that I truly appreciate as an Elite Owner is the warmth of the people that pull the doors back when we arrive. They offer a big smile and a genuine welcome to get you started on the vacation we all work hard to take.

Whether they’re asking how they can make my stay more enjoyable or helping me save money with their suggestions on where to dine and things to do or coordinate a special occasion for my wife, they add that extra something."

"We had no idea there was anything special in the works when we checked in the night of the grand opening. And the experience was unforgettable. We met Chef David Burke and enjoyed incredible food while listening to a live band and soaking in one of the best views in Manhattan."

     

"We are Hilton Honors members and have been traveling with Hilton for quite some time. When I travel for work, I always want to stay with Hilton and appreciate the consistency of the brand.

I was booking a hotel for a trip to Berlin with friends, and right after I made the reservation, the agent on the phone asked if I wanted to hear about Hilton Grand Vacations. Before I knew it, I purchased a 3-day vacation package to New York City. Keith and I love NYC, so it was a no-brainer for us."

"We visited Italy in June, which is off-season for the olive oil harvest. So, when we asked the concierge about a tour, we found out that there weren’t typically tours available this time of the year. However, in true Hilton Grand Vacations fashion, the concierge got on the phone and scheduled a private tour for just the four of us."

"Hilton Grand Vacations has great resources to help you vacation the way you want. We’ve had nothing but good experiences with Hilton Grand Vacations going above and beyond."

     

"The porters were very helpful in unloading our car and keeping the area organized and moving, despite the many visitors. You can valet park or self-park; the parking garage is only a few yards away. As a bonus, the front desk staff were delightful and quickly got us into our Suites — much earlier than check-in time."

"I love the Hilton brand — as far as the quality you know you can expect and the service you know you can expect."

     

"Having access to the Hilton Portfolio of Brands excites me most about HGV Max. I like having an international brand as my partner."

"I used to travel for work, so I have a long-standing history with Hilton. And I love Hilton and felt really good about that [Hilton Grand Vacations timeshare]."

Read "Hilton Grand Vacations Owners Share What It's Like to Upgrade Your Travel Experiences with HGV Ultimate Access" to explore more benefits of timeshare.