Vacation Membership FAQ

Find answers to some common questions about membership with Hilton Grand Vacations.

If you recently purchased an introductory getaway from Hilton Grand Vacations and are curious about what to expect on your trip — or if you’re new to the world of vacation membership — we can help.

What you need to know about vacation membership

  • Vacation membership with Hilton Grand Vacations is a program whereby you purchase a take in a particular resort for a certain number of days at a certain time of year, in a certain size accommodation. This stake entitles you to an annual allotment of “points” to spend traveling either within the Hilton Grand Vacations portfolio or to hundreds of other destinations and resorts around the world. Think of it as “prepaying” for vacations for years to come.

  • Vacation membership can enhance your travel lifestyle with the flexibility and freedom to customize your vacations and room to spread out in spacious and elegant accommodations. These range from Studios with kitchenettes to multi-bedroom Suites appointed with fully equipped kitchens, all complemented by exceptional resort experiences and services.

  • Traditional timeshare products limit you to traveling during a fixed week at the same time, same destination and same accommodations every year. With Hilton Grand Vacations, you choose your favorite destination as your Home Resort and select your preferred weeks to visit. But our vacation membership also affords you the flexibility to enjoy our other global properties whenever you want — year after year.

    Hilton Grand Vacations offers the benefits of owning a vacation home without the responsibilities of traditional home ownership.

  • Only if you want to. Unlike a traditional timeshare, with Hilton Grand Vacations you have the choice to return to your favorite destination again and again, or find new corners of the world you’ve yet to explore.

    With Hilton Grand Vacations, you'll always have a variety of vacation destinations and experiences to choose from, including our distinctive collection of Hilton Grand Vacations resorts, more than 6,100 hotels and resorts in the Hilton portfolio, and over 4,300 affiliated resorts.

  • Yes, your membership comes from a deeded interest at your Home Resort, meaning you have preferred weeks to stay at that property. Remember, you’ll still have the option to travel to other resorts and destinations at your leisure.

    As a Member, you’ll receive an annual allotment of HGV points based on the type of accommodations and destination you purchased.

  • You’ll spend thousands of dollars on vacations over your lifetime. Vacation membership is like prepaying — at today’s prices — for a lifetime of vacation memories. As a bonus, you’ll also know what to expect from your amenities and accommodations every time.

    Different people have different travel goals. Let our experienced representatives help you find a vacation membership option to suit your vacation style, goals and budget.

  • Your journey to membership begins with a vacation! Purchase one of our vacation packages, enjoy an introductory getaway and learn how easy it is to join.

    Learn More About Joining Hilton Grand Vacations

What you need to know about your introductory getaway and sales presentation

  • Our getaways are offered at a significant discount to give you the opportunity for a personalized sales presentation to explore our distinctive resort collection and experience firsthand our spacious condominium-style accommodations, spectacular amenities and the quality service you expect with the Hilton name.

  • During your vacation, you’ll attend a personalized sales presentation and tour that will introduce you to the many benefits and privileges of vacation membership with Hilton Grand Vacations. If you are traveling on an introductory getaway vacation, your sales presentation will be scheduled when you book your travel dates. It usually takes place the day after you arrive.

  • There is absolutely no obligation to purchase a membership with Hilton Grand Vacations.

  • Once you’ve purchased your introductory getaway, you’ll receive an email with next steps and details on how to choose your preferred travel dates for your upcoming vacation.

  • Travel must be completed within 12 months from the date you buy your introductory getaway.

  • Accommodations as specified in the vacation offer may include a standard double hotel room at a Hilton portfolio hotel or a studio or suite at a Hilton Grand Vacations resort (valued at $175–$500/night), except in locations where accommodations at another brand hotel may be offered. Your accommodations will depend on the getaway you’ve purchased, your destination and availability based on your travel dates.

  • It depends on the type of getaway you purchased, but typically these special vacations are intended for two adults, with some exceptions for families with children. You can confirm details when you book your dates.

  • If you are married or living with someone and combining your incomes, you must attend together, except where prohibited by law.

  • Our team will be able to provide up-to-date information on activity rooms for children during tour times at participating sales sites.

  • No, pets are not permitted on Hilton Grand Vacations introductory getaways, nor at Hilton Grand Vacations properties, with the exception of registered service animals, which are always welcome.

  • You will receive your bonus after you’ve attended your sales presentation. Please allow six to eight weeks for Hilton Honors™ Points to be deposited into your account. You must be a member of Hilton Honors to earn Hilton Honors Points. Hilton Honors Points do not count toward tier qualification.

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